Privacy Policy

Privacy policy of Schmerzwerkstatt (reproduced from Landseiten.de)

Data protection at a glance

General part

Responsible entity

We are pleased that you have visited our website. First of all, we would like to introduce ourselves as the responsible party in accordance with data protection law:

Pain Workshop Munich

Practice in Neurosurgery and Special Pain Therapy

represented by Dr. med. Claudius Gall, Bac. phil MBA

Züricher Straße 92

81476 Munich

Phone: 089.90 93 20 30

For questions and suggestions regarding data protection, please write to datenschutz@schmerzwerkstatt.de and we will take care of that.

We would like to inform you in accordance with our legal obligation regarding the collection and use of your personal data.

When you use our website, personal data about you is collected. This can happen when you enter the data yourself. However, our system also automatically collects data about you, such as your visit to our website. This occurs regardless of the device or software you use to access our website.

Any data input by you on our website is voluntary; there are no disadvantages to you if you do not provide your data. However, without certain data, we are unable to provide services or conclude contracts. We will inform you of such mandatory information in each case.

Personal data of the user are collected on this website only within the framework of applicable data protection law, in particular the General Data Protection Regulation (GDPR). The terms used in the text are explained in more detail in Article 4 of the GDPR.

Data processing is permitted under the GDPR in particular in three cases:

pursuant to Art. 6(1)(a) and 7 GDPR, if you have consented to the data processing by us; in each case, we will inform you in detail beforehand in this privacy statement and upon consent in accordance with Art. 4(11) GDPR regarding the purposes and circumstances in which your data will be processed by us;
pursuant to Art. 6(1)(b) GDPR, if the processing of your personal data is necessary for the initiation, conclusion or execution of a contractual relationship;
in accordance with Art. 6(1)(f) GDPR, if after an assessment of interests, the processing is necessary to safeguard our legitimate interests; these include in particular our interests in analyzing, optimizing and securing the offer on our website – this includes, in particular, an analysis of user behavior, the creation of profiles for advertising purposes and the storage of access data, as well as the use of third-party providers.

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified.

How do we collect your data?

Your data is collected in part by you providing it to us. This can, for example, include data that you enter into a contact form.

Other data is collected automatically or with your consent when visiting the website by our IT systems. These include primarily technical data (such as Internet browser, operating system or time of page visit). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the flawless provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or ordered through the website, the transmitted data will also be processed for contract offers, orders, or other requests for services.

Analysis tools and tools from third-party providers

When visiting this website, your browsing behavior can be statistically evaluated. This primarily takes place using so-called analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.

Hosting

We host the content of our website with the following provider:

IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you visit our website, IONOS collects various log files, including your IP addresses. For details, see the privacy policy of IONOS: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliable as possible. If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Order processing

We have concluded a contract for the processing of orders (AVV) for the use of the aforementioned service. This is a contract required by data protection law that ensures that this service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

General information and mandatory information

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and for what purposes we use it. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g. when communicating via email) can involve security vulnerabilities. It is not possible to completely protect data from access by third parties.

Storage duration

Unless a specific storage period is specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request to delete or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, the deletion will take place upon the lapse of these reasons.

Online reception service 321 MED

This website uses the online reception service 321 MED for digital, online-based communication and interaction between patients and healthcare facilities and/or doctors' practices. The service provider is 321 MED GmbH, Ohmstraße 1a, 93055 Regensburg.

321 MED enables us to provide immediate online support for our patients as well as quick and uncomplicated communication with them. When you enter data, such as your contact information, on our website via our online reception system for the purpose of communicating with us, this data will be stored on the servers of 321 MED in Germany and in European countries. Depending on the individual configuration and input, personal data and/or health data may be collected as part of the use of our online reception service.

The use of 321 MED is in the interest of presenting our online offerings in an appealing manner and providing an immediate and fast service. This constitutes a legitimate interest; the legal basis is Art. 6(1)(f) GDPR. The data processing using 321 MED is based on the data provided by you, pursuant to your consent, Art. 6(1)(a) GDPR. As long as you provide optional data such as gender or health data, the data processing is based on your consent pursuant to Art. 9(2)(a) GDPR.

If you do not wish your data to be transmitted to 321 MED, you can revoke your consent to the processing of your personal or health data at any time by sending us a message. If you revoke your consent, your data will be deleted by us or 321 MED. Please note that in this case you may not be able to use all the functions of our online reception service to the full extent. Data that has been stored with us or 321 MED for other purposes remains unaffected by this. The legality of data processing operations that have already taken place remains unaffected by the revocation.

We have concluded a data protection-compliant contract with the provider 321 MED regarding the processing of orders (AVV). This is a contract that ensures that the respective provider processes the personal data of the users of our website only in accordance with our instructions and in compliance with the GDPR.

For more information about the data processed via 321 MED, as well as about which cookies we use and how you can manage your cookie settings, please see the 321 MED privacy policy at https://321med.com/de/dataprotection.

General information about the legal bases for data processing on this website

If you have consented to the data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, provided that special categories of data are processed under Art. 9(1) GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access information on your end device (e.g., via device fingerprinting), data processing also takes place on the basis of § 25(1) TDDDG. Consent can be withdrawn at any time. If your data is required for contract performance or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data insofar as it is necessary to fulfill a legal obligation pursuant to Art. 6(1)(c) GDPR. The data processing may also take place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Information about data transfer to third countries that are not data protection-compliant and about the transfer to US companies that are not DPF-certified

Among other things, we use tools from companies based in third countries that are not legally secure for data protection purposes, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that no level of data protection comparable to that of the EU can be guaranteed in datally unsafe third countries.

We point out that the USA, as a safe third country, generally has a data protection level comparable to that of the EU. Data transmission to the USA is permissible if the recipient holds a certification under the „EU-US Data Privacy Framework“ (DPF) or has appropriate additional guarantees. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, the transmission of personal data to these external parties is also required. We only pass on personal data to external parties if this is necessary as part of fulfilling a contract, if we are legally obliged to do so (e.g., the disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis allows the data transfer. When using contract processors, we only pass on personal data of our customers on the basis of a valid contract for contract processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. The legality of data processing carried out up to the revocation remains unaffected by the revocation.

Right of objection to data collection in special cases as well as to direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)(E) OR F OF THE GDPR, YOU HAVE AT ANY TIME THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. FOR EACH LEGAL BASIS ON WHICH PROCESSING IS BASED, YOU SHOULD CONSULT THIS DATA PROTECTION NOTICE. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, EXCEPT WHERE WE CAN PROVE MANDATORY PROHIBITIVE GROUNDS FOR THE PROCESSING, WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR WHERE THE PROCESSING IS NECESSARY FOR THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) OF THE GDPR).

IF YOUR PERSONAL DATA ARE BEING PROCESSED TO CONDUCT DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, WHICH IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF SUCH DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) OF THE GDPR).

Right to complain to the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to file a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged violation. This right to file a complaint is without prejudice to any other administrative or judicial remedies.

The Bavarian State Office for Data Protection Supervision (BayLDA) is responsible for this matter. You can contact the authority at: Promenade 18, 91522 Ansbach; Telephone: 0981 180093-0; E-Mail: poststelle@lda.bayern.de; Internet: https://www.lda.bayern.de/. You can also use the online complaint form of the authority for complaints.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction and deletion

Within the framework of applicable legal regulations, you have the right at any time to obtain information free of charge about your stored personal data, their origin and recipients, and the purpose of data processing, and if applicable, the right to correct or delete this data. You can contact us at any time for this purpose and for any further questions regarding personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. To exercise this right, you can contact us at any time. The right to restrict the processing exists in the following cases:

If you dispute the accuracy of the personal data we store about you, we usually need time to verify this. During this period, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data occurred unlawfully, you may request the restriction of data processing instead of the deletion.
If we no longer need your personal data, but you need it to exercise, defend or establish legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have filed a complaint under Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may only be processed – apart from their storage – with your consent or to establish, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this page uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address bar changes from „http://“ http://„ to “https://“ https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Data collection on this website

Cookies

Our websites use so-called „cookies“. Cookies are small data packages that do not cause any damage to your device. They are either temporarily stored on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are deleted automatically after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion is performed by your web browser.

Cookies can be generated by us (first-party cookies) or by third parties (so-called third-party cookies). Third-party cookies enable the integration of certain services from third parties within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for the implementation of the electronic communication process, for the provision of certain functions that you wish to use (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web traffic) (necessary cookies) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, the processing will take place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); the consent can be revoked at any time.

You can set your browser to be informed about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to automatically delete the cookies when you close the browser. When cookies are deactivated, the functionality of this website may be limited.

If further cookies and services are used on this website, you can find out more about this in this privacy policy.

Consent with Borlabs cookie

Our website uses the consent technology of Borlabs Cookie to obtain your consent to store certain cookies in your browser or to use certain technologies and to document this in accordance with data protection regulations. The provider of this technology is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg (hereinafter Borlabs).

When you visit our website, a Borlabs cookie is stored in your browser, in which the consents you have given or the withdrawal of these consents are stored. This data is not passed on to the provider of the Borlabs cookie.

The collected data will be stored until you request us to delete it or you delete the Borlabs cookie yourself, or the purpose for storing the data no longer applies. Compulsory statutory retention periods remain unaffected. Details on Borlabs Cookie data processing can be found here. https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of Borlabs’ cookie consent technology is carried out in order to obtain the statutory consents for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

Request by email, phone or fax

If you contact us by email, phone or fax, your request, including all personal data derived from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not disclose this data without your consent.

The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the requests submitted to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided that it has been requested; the consent is revocable at any time.

The data you send to us via contact requests remains with us until you request us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Compulsory statutory provisions – in particular statutory retention periods – remain unaffected.

Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool with which we can integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform any independent analysis. It serves only to manage and display the tools integrated through it. However, the Google Tag Manager does collect your IP address, which may also be transmitted to the parent company of Google in the United States.

The use of the Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and easy integration and management of various tools on its website. If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards when processing data in the USA. Any company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyze the behavior of website visitors. In this process, the website operator receives various usage data, such as page views, dwell time, operating systems used, and the user’s origin. This data is combined into a user ID and assigned to the respective device of the website visitor.

Furthermore, with Google Analytics, we can record your mouse movements and scrolling and clicks, among other things. Furthermore, Google Analytics uses various modeling approaches to supplement the data collected and employs machine learning technologies in its data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the United States and stored there.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://business.safety.google/adscontrollerterms/sccs/.

IP anonymization

The Google Analytics IP anonymization is activated. This means that your IP address is shortened by Google within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address submitted by your browser as part of Google Analytics will not be merged with other data from Google.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information about how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Google signals

We use Google signals. When you visit our website, Google Analytics collects, among other things, your location, search history, YouTube history, and demographic data (visitor data). This data can be used with Google’s personalized advertising signal to create personalized ads. If you have a Google account, the visitor data from Google Analytics is linked to your Google account and used for personalized advertising messages. The data is also used to create anonymized statistics on the user behavior of our users.

Demographic characteristics in Google Analytics

This website uses the „demographic features“ function of Google Analytics to display relevant advertisements within the Google advertising network to website visitors. This allows reports to be created that contain information about the age, gender, and interests of the page visitors. This data comes from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be associated with any specific person. You can disable this function at any time via the display settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the „Objection to Data Collection“ section.

Order processing

We have entered into a contract with Google for the processing of orders and fully implement the strict requirements of the German data protection authorities regarding the use of Google Analytics.

Google Analytics E-Commerce measurement

This website uses the „E-Commerce Measurement“ function of Google Analytics. With the help of E-Commerce Measurement, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. This involves collecting information such as the orders placed, average order values, shipping costs, and the time from when a product is viewed to when a purchase is made. This data can be aggregated by Google under a transaction ID that is associated with the respective user or their device.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (e.g., location data and interests) (demographic targeting). As a website operator, we can quantitatively evaluate this data by, for example, analyzing which search terms led to the display of our advertisements and how many ads resulted in corresponding clicks.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

Meta-Pixel (formerly Facebook Pixel)

This website uses the Visitor Action Pixel from Meta for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, Merrion Road Dublin 4, Dublin, D04 X2K5, Ireland. According to Meta, the collected data is also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a meta ad. This enables the effectiveness of the meta ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The collected data is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, so that a connection to the respective user profile on Facebook or Instagram is possible, and Meta uses the data for its own advertising purposes, in accordance with the Meta Data Use Policy (https://de-de.facebook.com/about/privacy/) can use. This allows Meta to enable the display of advertisements on Facebook or Instagram pages and other advertising channels. This use of the data cannot be influenced by us as the site operator.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. The consent can be revoked at any time.

We use the extended matching function within the Meta-Pixel.

The expanded matching allows us to transmit various types of data (e.g., place of residence, state, postal code, hashed email addresses, names, gender, date of birth, or phone number) of our customers and interested parties that we collect through our website to Meta. This allows us to further tailor our advertising campaigns on Facebook and Instagram to the individuals interested in our offerings. Additionally, the expanded matching improves the attribution of website conversions and expands custom audiences.

To the extent that personal data is collected on our website using the tool described here and forwarded to Meta, we and Meta Platforms Ireland Limited, Merrion Road Dublin 4, Dublin, D04 X2K5, Ireland are jointly responsible for this data processing (Article 26 GDPR). In this case, the joint responsibility is limited solely to the collection of the data and its transmission to Meta. The processing carried out by Meta after transmission is not part of the joint responsibility. The obligations jointly imposed on us have been set out in a joint data processing agreement. The text of the agreement can be found here: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Meta tool and for implementing the tool in a data protection-compliant manner on our website. Meta is responsible for the data security of the Meta products. Affected rights (e.g. requests for information) regarding the data processed by Facebook or Instagram can be asserted directly with Meta. If you assert the affected rights with us, we are obliged to forward them to Meta.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find further information about protecting your privacy in Meta's privacy policy: https://de-de.facebook.com/about/privacy/.

You can also use the „Custom Audiences” remarketing feature in the “Advertising settings” section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen deactivate. To do this, you must be logged in to Facebook.

If you do not have an account on Facebook or Instagram, you can disable usage-based advertising from Meta on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Plugins and tools

Google Fonts (local hosting)

This page uses so-called Google Fonts to display fonts uniformly. These fonts are provided by Google. The Google Fonts are installed locally. A connection to Google servers is not established in this process.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in the privacy policy of Google: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use „Google reCAPTCHA“ (hereinafter „reCAPTCHA“) on this website. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether the data entry on this website (e.g. in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. To analyze the data, reCAPTCHA evaluates various information (e.g. IP address, duration of the website visit by the visitor, or mouse movements made by the user). The data collected during the analysis is sent to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

In this context, Google acts as a mere data processor in accordance with Article 28 of the GDPR and will not use the data collected in this way for its own purposes. The use of the tool is based on a data processing agreement (DPA) with Google.

The storage and analysis of the data is carried out in accordance with Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and spam. If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of TDDDG. Consent can be revoked at any time.

YouTube

We embed videos from YouTube on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“).

Type of processed data and purpose: When loading and playing a video, your IP address, date and time of access, the page accessed, browser and device information, the referring URL, usage data for the video, and cookie and other identifiers are transmitted to Google. If you are logged in to Google, Google may associate the usage with your account if necessary. We use the videos to provide information in a clear and concise manner. Google also processes data for its own purposes in accordance with its privacy policy.

Legal basis: Our legitimate interest in presenting our content in a clear and concise manner is Art. 6(1)(f) GDPR. As long as we obtain consent from Borlabs via the cookie before loading the YouTube player, Art. 6(1)(a) GDPR applies to the processing of personal data that takes place in this context. The storage and reading of information on your device takes place based on your consent pursuant to § 25(1) TDDDG. You can revoke your consent at any time via the cookie settings with effect for the future.

Storage duration and transfer to third countries: We do not store the data transmitted to Google via the YouTube player ourselves. The storage duration at Google depends on the data type, the processing purpose and your settings; cookies can have different durations. A transfer to the USA cannot be ruled out. Further information can be found at https://policies.google.com/privacy?hl=de and https://policies.google.com/technologies/cookies?hl=de.

Vimeo

We embed videos from Vimeo on our website. The provider is Vimeo.com, Inc., 330 West 34th Street, 5th Floor, New York, NY 10001, USA („Vimeo“).

Type of processed data and purpose: When loading and playing a video, your IP address, the date and time of the access, the page accessed, browser and device information, the referring URL, information about video views and interactions, as well as cookies and other identifiers are transmitted to Vimeo. We use the videos to provide information in a clear and concise manner. Vimeo processes data in particular to provide and secure the player, to store settings and, if applicable, for usage analysis.

Legal basis: Our legitimate interest in presenting our content in a clear and concise manner is Art. 6(1)(f) GDPR. As long as we obtain consent from Borlabs via the Vimeo player before loading it, the processing of personal data during this process is governed by Art. 6(1)(a) GDPR. The storage and reading of information on your device takes place based on your consent pursuant to § 25(1) TDDDG. You can revoke the consent at any time via the cookie settings with effect for the future.

Storage duration and transfer to third countries: We do not store the data transmitted to Vimeo via the Vimeo player ourselves. The storage duration at Vimeo depends on the data type and the processing purpose. According to Vimeo, the „player“ cookie can be stored for settings for one year and the „vuid“ analysis cookie for two years; other cookies may have shorter durations. A transfer to the USA cannot be ruled out. Further information can be found at https://vimeo.com/privacy and https://help.vimeo.com/hc/en-us/articles/26080940921361-Vimeo-Player-Cookies.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter „Wordfence“).

Wordfence serves to protect our website from unwanted access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to the servers of Wordfence so that Wordfence can compare its databases with the accesses made to our website and, if necessary, block them.

The use of Wordfence is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Order processing

Our own services

Handling applicant data

We offer you the opportunity to apply to us (e.g. by email, post or via the online application form). In the following, we inform you about the scope, purpose and use of the personal data collected as part of the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other legal regulations, and that your data will be treated strictly confidentially.

Scope and purpose of data collection

When you submit an application to us, we process the personal data related to it (e.g., contact and communication data, application documents, notes during job interviews, etc.), insofar as this is necessary for deciding on the conclusion of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation), and – if you have given your consent – Art. 6(1)(a) GDPR. Your consent is revocable at any time. Your personal data will only be disclosed to persons involved in processing your application within our company.

If the application is successful, the data submitted by you will be stored in our data processing systems based on § 26 BDSG and Art. 6(1)(b) GDPR for the purpose of implementing the employment relationship.

As part of the application process, we may also conduct an internet search of your personal information. This includes, in particular, Google searches, LinkedIn and Xing. The legal basis for this type of processing is our legitimate interest in obtaining an overall impression of publicly accessible information about you in accordance with Article 6(1)(f) GDPR.

Duration of data retention

If we are unable to offer you a position, refuse to accept an offer of employment, or withdraw your application, we reserve the right to store the data you have provided with us for up to 6 months after the end of the application process (rejection or withdrawal of the application), based on our legitimate interests (Article 6(1)(f) GDPR). After that, the data will be deleted and the physical application documents destroyed. The storage serves, in particular, for evidentiary purposes in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g., due to a pending or ongoing legal dispute), the deletion will only take place when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your consent (Article 6(1)(a) GDPR) or if statutory retention obligations preclude deletion.

Issue dated October 1, 2026